Please use your employee identification number (EID) as your validation key for the redemption site. Please also enter any additional zeros at the beginning of your EID. Once you select your country, follow through each page by clicking the according box to complete your redemption.

You will need your employee identification number (EID), an email address, phone number, and a physical shipping address. Please note, we are not able to ship to PO boxes or hotels.

Eligible recipients will be emailed a link that directs them to the order redemption site.

If notice comes up your EID is invalid, please try again and makes sure you are including any zeros at the beginning. Please also check to make sure there are no spaces added at the front or end. If the same notice comes up, please refresh your screen and attempt redemption once more. Please also ensure you have selected the proper country, as that is the specific ordering site your employee identification number has been validated for redemption. If you continue to have issues, please contact customer service at wellswarenewhire@staples.com for further assistance.

Please click the down arrow in the red "Country" box and use your mouse to scroll until you locate your country. Then, click your country to be prompted to the next page to order your new hire kit.

Please click back to the previous page and click "Add To Cart" once more. It may take a few moments for a yellow "Added to cart" button to populate. Once that appears, please click "Continue to Checkout" to provide your shipping details.

Please refresh your screen to attempt redemption once more. If the site continues to show any errors, please wait 24 hours to try again before reaching out to customer service for additional support.

No. The link sent to you is intended for your redemption only. Please honor Wells Fargo's core values by not forwarding or sharing this link with others.

Participation to redeem a new hire kit is optional.

After you place an order and it has been processed, you will receive a confirmation email which contains your order number.

If you have any questions about placing your order on the site, an existing order, shipment updates, or tracking details, contact wellswarenewhire@staples.com

Please do not immediately attempt a secondary redemption. Please reach out to customer service at to confirm your order was received or if a second attempt is needed.

Products offered on this website may not be returned or exchanged.

If your product arrives broken or damaged, please contactwellswarenewhire@staples.com to arrange for a replacement item to be sent to you.

We do our best to ship orders quickly. Depending on the order status, you may be able to change your delivery address. Contact Customer Service at wellswarenewhire@staples.com for assistance.

You may request a cancellation depending on the status of items in the order. Contact Customer Service at wellswarenewhire@staples.com for assistance.

You are not able to customize the items in your new hire kit. The items are pre-selected by the Wells Fargo onboarding team, and substitutions are not available at this time.

You will not be charged for your new hire kit.

Please allow a minimum of 15 business days once you receive your order confirmation before contacting support to inquire about your tracking information. Order redemptions require 10-14 business days for shipments to be processed for distribution. Please note, ongoing post-pandemic disruptions to the supply chain may cause delays in shipment and delivery.

If your product arrives broken, damaged, or is missing an item, please reach out to wellswarenewhire@staples.com to arrange for a replacement item to be sent to you.

Contact Customer Service at wellswarenewhire@staples.com for assistance.

We do our best to respond to inquiries as quickly as possible. Standard response times are 24-48 hours.

Attention California residents: California’s Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We know you’re concerned about product safety, and we take all necessary steps to comply with all applicable safety and health requirements.

We provide a Prop 65 link under Product Description for each item that requires the Prop 65 warning. If a Prop 65 link does not appear for the product you wish to purchase, the supplier of the product has indicated that it does not require the Prop 65 warning.

As part of the New Hire programme, Wells Fargo wishes to send you a gift that will consist of materials to welcome you to the company. To enable us to do this we require that you provide Marke Creative with an appropriate shipping address. Your decision to provide your personal data to Marke Creative, in the form of a shipping address, is entirely voluntary.

Marke Creative, as a Data Processor for Wells Fargo, will securely delete this personal data within three business days following shipping of the packages to your stated address. The protection of your personal data is very important to Wells Fargo. Wells Fargo is committed to keeping your personal data secure, and processing it in accordance with, applicable data protection laws and our internal policies, laws and our internal policies. Wells Fargo invites you to carefully read its privacy statement, which includes important information on why and how Wells Fargo is processing your personal data..

If you have any questions, please contact wellswarenewhire@staples.com.